WordPress Help & Support

Find Help

We’ve got a variety of resources to help you get the most out of WordPress. Your first stop should be our documentation at http://gsu.uservoice.com/knowledge, where you’ll find information on everything from getting started with WordPress for the first time to using our themes, plugins and short-codes.

Get Support

Are you looking to get some help. The best way to contact us through the uservoice contact form. During off-peak times our support specialist returns most messages by the next business day. They requests are monitored by multiple people and emergencies are returned immediately.
Developers: If you would like to download our git and develop your own plugins in our framework please use the uservoice contact form to send us your name, university affiliation, contact information and your github username.

See Examples

Examples are important, and looking at a model is a great way to find an idea to communicate something new. Most of the exciting features in our layouts are generated with short-codes. Please take a look at our short-codes example page to see what each does and feel free to copy the code into your own work.

WordPress Open Lab

Each Thursday through both the fall and spring semesters you can drop in for extra help from various people in the centralized resources of PR and Marketing Communications. This open lab is designed to allow you not only to collaborate with these people, but other from around and outside of the university. The upcoming dates for WordPress Open Lab are posted on the left.

Digital Day

These monthly sessions combine various topics for all of digital contributors. To get an invite to attend please make sure you are registered on this mailing list. The next Digital Day is tentatively scheduled the 3rd week of October.

System Updates & Known Issues

If you want to take a look under the hood you can see all of our system updates listed in github commit list here. This is where the bugs are worked out and the launch dates are tracked with notes from the developers. This list is intended to serve our more technical members of our community. You can find the known issue list on http://gsu.uservoice.com